Updated on June 06, 2021
Dear valued customer,
this Privacy Policy (hereinafter – “Policy”) will answer the most important questions about how we collect, use and store information about you whenever you are visiting www.shopperoc.com (hereinafter – “Website”) or making a purchase on the Website. This information is important to you, thus we recommend that you would read this Policy carefully before using the Website.
This Policy may be amended from time to time. You can always find the most recent version of this Policy on the Website.
1. Who is responsible for handling your personal data
Shopperoc (hereinafter referred to as the “Shopperoc”, “we”, “us”, “our”) is a brand name used and operated by a business entity UAB Commerce Core, which is a limited liability company incorporated in the State Enterprise Register of Lithuania, company No. 302566167, with a registered office address at Savanorių pr. 363, Kaunas, Lithuania. Whenever you will provide any personal information on the Website, we will be responsible for handling and controlling your personal information.
2. what information we collect about you and why
3. Which information do you have to provide us with and why
Please refer to Section 2 above - you have to provide us with the information which we need to process your purchase requests that you submit on the Website, as well as to handle your inquiries, requests, claims, etc. In case you do not provide us with this information, we will not be able to sell our goods to you and provide you other benefits that you would get as our user.
4. What do we do with your information
We use your information for the purposes specified in Section 2 above. These are the main group of actions that we do with your personal information:
- use your information to process your purchase request and deliver your ordered products;
- may use your information to send you marketing and promotional materials of similar products that you have already purchased something from us;
- may use your information to contact you from time to time to inform you about discounts, specials deals, or offers, or to provide general information about our products and services, if you have agreed to that or if your local laws allows us to do that without your express consent;
- We may transfer your personal information to third parties that are our service providers or business partners, when that is needed for fulfilling your orders, or when that is necessary for protecting our rights.
5. when we may contact you and why
We may use your contact information (telephone number and/or email) if we need to clarify any details of your order or delivery, also when we were unable to successfully process your order or payment. By agreeing with this Privacy Policy you agree that we may call you by provided phone number or send you a text message or an email if your order was unsuccessful due to technical issues or payment processing errors. In such case we may contact you in order to help you with fulfilling the order or finalizing payment.
6. sharing your personal information
6.1. We share your personal information with the following subjects:
- Financial institutions that handle payment processing and banks to which your paid amounts are transferred for us;
- attorneys, attorney's assistants, notaries, bailiffs, auditors, consultants, IT service providers, electronic communications service providers, insurance companies, archiving services, and other subjects that provide services to the Company;
- courts, law enforcement, and other state institutions, when we are required by law to do so, or if you violate this Policy or Terms of Service of the Website;
- party partners to verify your identity in connection with your use of certain aspects of the Website;
- marketing partners to deliver you with personalized marketing content;
- shipping services partners to deliver your purchases to you;
- Our Website online store management system service provider (Shopify Inc.);
- Analytical tools service providers (such as Google Analytics).
6.2. The third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies for the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.
6.3. We may share your data with third-party marketing partners for advertising purposes. Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you select to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
6.4. Please be noted that we will never sell your personal data and we will only transfer your personal data to third parties if that would be necessary for fulfilling your orders. If the due performance of services requires transmission of your data to our partners or service providers, we will only transfer your data by strictly adhering to this Privacy Policy and all applicable laws.
In most cases personal data are processed and transmitted in the territory of the European Union and the European Economic Area, however sometimes it is necessary for us to transfer your shipping details to one of our warehouses and/or fulfilment centers that are located outside European Union (i.e. Canada, US and China). We always make sure to have appropriate agreements covering data processing provisions and we perform regular audits to make sure that the third parties, located outside of the EU, are following GDPR rules. When this is permitted by law and is required for the reasons given in this policy, we may disclose information about you to EU based third parties that are compliant with EU-U.S. Privacy Shield Framework. You may download a copy of the EU-U.S. Privacy Shield Framework at https://www.privacyshield.gov/EU-US-Framework.
7. your rights
7.1. GDPR and other laws provide you with certain rights, procedures for implementation of and exceptions to these rights. When allowed by law, you can:
- Submit a request for confirmation that the Company is processing the data related to you. If the Company process the data related to you, request access to the data processed and related information;
- Submit a request for confirmation that the Company is processing the data related to you. If the Company process the data related to you, request access to the data processed and related information;
- Submit a request to correct inaccurate or incorrect information used or to supplement it when it is not complete;
- Submit a request to delete the information we have about you if we use it illegally;
- Submit a request to restrict the processing of your information – if you dispute the accuracy of the data or object to the processing of the data, if you do not accept that your data would be deleted which was illegally processed, or if you need the data to claim, execute or defend legal claims;
- Object to collection, use and storage of your information at our Company – when we process data based on the Company's legal and / or third party interests;
- Submit a request to transfer (receive) the data that you provided to us under the contract or giving the consent and which we process by automated means, generally using electronic form;
- To withdraw any consents given to us regarding information used about you - when we use the data based on your consent;
- To lodge a complaint with a supervisory authority and seek a judicial remedy.
7.2. Whenever we receive your request to exercise any of the rights specified above we may need to verify your identity in order to determine if the request is provided by the person about whom we have personal information and in order to determine your identity. Accordingly, we might ask you for additional information for verification purposes and we would use such information for this verification purpose only.
8. age of consent
8.1. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
8.2. We do not process any personal data of minors that are 18 years old or younger. If you are a minor as specified herein, we request that you would stop using the Website immediately. We have a right to delete your personal data without separate notification if we have a reason to believe that you are younger than 18 years old.
9. cookies
9.1. We use Cookies, that are small text files that are stored by your browser on your device (e.g. computer, mobile phone, tablet) when you browse websites. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. They are widely used to make websites work or work in a better, more efficient way. In this policy, we refer to all of these technologies as cookies.
9.2.Our website contains cookies specified in the table below:
9.3. You can configure your browser to decline some or all cookies or to ask for your permission before accepting them. Please note that by deleting cookies or disabling future cookies you may be unable to access certain areas or features of our website. For information on how to adjust or change your browser settings, visit www.aboutcookies.org or www.allaboutcookies.org. For information on, policy and control options for third-party cookies, please read cookie policies of such third parties.
10. changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
10. questions and contact information
If you have any questions, inquiries, requests, or complaints regarding our use of your personal information, please contact our customer support at: support@shopperoc.comr; or call us by phone: +1 (618) 598-1930.